December 10, 2024
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Watch out! Typing on Word and Outlook could lead to a disastrous crash!

Watch out! Typing on Word and Outlook could lead to a disastrous crash!

Ever been hit with the frustration of Microsoft 365 apps crashing while you’re in the middle of an important task? It’s like the universe decided to test your patience at the most inconvenient time. Microsoft recently issued a warning about this irritating glitch, stating that simply typing in apps like Outlook, Word, or OneNote could lead to unexpected crashes. But fear not, there’s a workaround for now as a fix is still in the works.

Here’s a breakdown of what you need to know:

  1. Identification of the Issue: Microsoft pointed out that after updating to Version 2407 Build 17830.20138 or newer, users may experience sudden closures of Outlook, Word, or OneNote while typing or performing other authoring tasks. Considering these are essential tools in the Microsoft 365 suite, it’s crucial to address this bug promptly.
  2. Troubleshooting Steps: To confirm whether this bug is affecting your system, Microsoft advises checking the Windows Event Viewer Application Log for Event 1000 or Event 1001. Look out for specific details like faulting application name, version, and faulting module name. Key details such as "mscss7it.dll" indicate the language pack involved.
  3. Workaround Solutions: While Microsoft hasn’t rolled out a permanent fix yet, there are temporary solutions to mitigate the issue. You can opt for an online repair of the Office application or uninstall and reinstall the language pack causing the problem. Microsoft offers step-by-step guidance on how to execute these options.
  4. Don’t Forget to Save: As a precautionary measure, always remember to save your work frequently to avoid losing progress in the event of unexpected app closures.

In conclusion, the glitch affecting Microsoft 365 apps may disrupt your workflow, but with Microsoft’s workaround solutions, you can navigate through this inconvenience with ease. Stay updated on any official fixes from Microsoft and ensure you follow best practices to safeguard your work. Stay productive, and don’t let unexpected crashes derail your productivity!

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