A Time-Sensitive Message for Pensioners Receiving Overseas Payments
Are you a pensioner expecting payment from overseas? If so, pay attention to the following important information:
- The Falkland Islands Government is currently dealing with an issue in the overseas payment system, Straight to Bank, in collaboration with Standard Chartered. An update will be provided once more details are available.
- While the payment system is being resolved, alternative methods are being arranged to ensure pension payments reach you. Please be aware that there might be a slight delay in receiving these payments.
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If your pension payment has not reached you by August 30th, 2024, reach out to the Pensions Office through email at fips@sec.gov.fk or by calling +500 28417 or +500 28442 for further assistance.
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Those who receive pension payments directly through Standard Chartered Bank in Stanley are not affected by this ongoing issue.
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Keep an eye on your inbox for any emails from the Pensions Office requesting additional information to process your payment effectively.
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If you know someone who is also waiting for an overseas pension payment, kindly share this announcement with them to keep everyone informed.
We regret any inconvenience this situation may have caused and encourage you to contact us with any concerns or questions you may have. Your understanding and cooperation are greatly appreciated in this challenging time. Let’s work together to ensure a smooth resolution for all affected pensioners.
